Radisson Hotel Muscat Panorama

The check-in experience was truly disappointing and almost ruined the entire stay. One of the main reasons we booked this hotel was the offer that a child stays for free, and we specifically selected the option to add an extra bed. I even called the hotel in advance to confirm this, and they assured me the bed would be ready upon arrival. However, when we checked in, the receptionist was extremely unwelcoming — no greeting, no smile, and a very dismissive attitude. Every question was met with a cold “no,” and we felt completely unwelcome. When we asked him to check the details of our booking, he initially refused, then said he would but never followed up. I asked if we could speak to a manager on duty, and he told us the manager was busy and would contact us later — but again, nobody got in touch. The room itself was not as expected. Although it was a large space, it lacked basic furnishings shown in the photos, like an armchair. It had no balcony access despite listing a balcony, and amenities were clearly set up for only one person: one towel, no slippers, no bathrobe and only one set of toiletries (even though we were a family of three). There was no extra bed, no extra blanket and no preparations for a child. Thankfully, things changed when I called the operator later to get an extra blanket that evening and spoke with the night manager. He was incredibly professional, kind, and responsive. He apologized for the poor experience, immediately arranged for an extra bed, send proper amenities, and ensured we were comfortable. Thanks to him and the housekeeping staff — who were polite and helpful throughout our stay — we ended up enjoying the rest of our visit. We also had a great experience at the hotel’s Italian restaurant Cucina and the all-day dining venue — both had excellent service and food. In summary, the check-in experience was unacceptable and nearly caused us to leave the hotel.

It was an absolute pleasure staying at the Radisson Blue Hotel. From the moment I arrived, the reception staff offered such a genuinely warm and welcoming greeting that made me feel at home, and we would like to extend special thanks to Mr. Sameeh, for his kind hospitality. Stepping into my room, I was impressed by the generous size and thoughtful layout – plenty of space to relax and unwind. Breakfast, sheers variety, and quality of the offerings were fantastic; there was truly something for every taste. It was the perfect way to start each day. Levels of cleaness, ambience, and professionalism made us feel comfortable. Defenetly recommended, and we are looking forward to stay with Radisson blue panorama again.

Whether you’re visiting Muscat for business or pleasure, Radisson Hotel Muscat Panorama offers a perfect blend of comfort, luxury, and local charm. I would highly recommend this hotel and look forward to staying here again in the future. What truly sets Radisson Hotel Muscat Panorama apart is its attentive and friendly staff. From check-in to check-out, every staff member I encountered was professional, polite, and went above and beyond to ensure a seamless stay. The rooms are spacious, tastefully decorated, and equipped with modern amenities. I particularly appreciated the comfortable bedding, panoramic city views. The hotel’s location is excellent — conveniently situated with easy access to key areas of Muscat, including popular landmarks, shopping centers and there is shops and Mall in walking distance. In short the hotel combines modern luxury with warm Omani hospitality, creating a perfect balance for both leisure and business travelers

It was the first trip to Oman and we are satisfied with this trip. Omani people were really great. And that's what we expected. Authenticity and decency are the characteristics of Omani people. Regarding the hotel, the treatment of the staff, especially the Indian staff, was good. Wi-Fi speed was good. It was very close to shopping centers.

Whether you’re visiting Muscat for business or pleasure, Radisson Hotel Muscat Panorama offers a perfect blend of comfort, luxury, and local charm. I would highly recommend this hotel and look forward to staying here again in the future. What truly sets Radisson Hotel Muscat Panorama apart is its attentive and friendly staff. From check-in to check-out, every staff member I encountered was professional, polite, and went above and beyond to ensure a seamless stay. The rooms are spacious, tastefully decorated, and equipped with modern amenities. I particularly appreciated the comfortable bedding, panoramic city views. The hotel’s location is excellent — conveniently situated with easy access to key areas of Muscat, including popular landmarks, shopping centers and there is shops and Mall in walking distance. In short the hotel combines modern luxury with warm Omani hospitality, creating a perfect balance for both leisure and business travelers